/ Services

13 ways we
get you back online.

From a frozen laptop in Glenelg to a ransomware breach in the CBD — pick the service that fits, or just call us and we'll triage it on the phone for free.

01

Computer Repairs

From dead motherboards to bloated startups, we fix desktops, laptops, all-in-ones and gaming rigs across Adelaide — Windows PCs and Apple Macs alike. Most jobs done on-site in one visit. We also handle the painful bits of switching machines: PC-to-Mac migrations, old MacBook → new MacBook, and full data transfers without losing your photos.

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02

Tech Support

A real human who answers the phone, comes to your door, and explains what's actually going on. We support the whole stack: Windows PCs, Macs, iPhones, iPads, Android phones (Samsung Galaxy, Google Pixel, Motorola, OPPO), Android tablets, Apple Watches, smartwatches and connected devices. No call centres, no scripts, no overseas remote takeovers.

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03

Email Solutions

Outlook, Apple Mail (on iPhone, iPad and Mac), Gmail, Microsoft 365, Google Workspace, custom domains. We get your email working and keep it secure with MFA — across every device you own.

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04

WiFi, Modem & NBN Troubleshooting

We diagnose the real cause of slow or dropped internet — whether it's an ageing NBN modem, a poorly placed router, channel congestion, or just an ISP issue worth escalating. Telstra, Optus, Belong, Aussie Broadband, TPG — we've worked with the lot.

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05

Anti-Scamming & Cyber Awareness

Education first, then practical lockdown. We work with families and seniors to recognise scams, lock down devices, and recover safely if something has already happened.

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06

Business Cyber Security

We bridge the gap between 'the guy who fixes computers' and 'the expensive city-firm consultants'. Prevention, maintenance, and recovery — all done locally.

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07

POS Network & Software Support

A frozen terminal or dropped connection at checkout means lost revenue. We provide rapid on-site troubleshooting for retail and hospitality POS networks across Adelaide. We diagnose and resolve software crashes, payment terminal connectivity drops, local server sync issues, and printer network disconnects to get your transactions flowing again. To ensure rapid mobile turnaround times, we focus entirely on software, networking, operational configuration, and connectivity — we do not provide physical component modifications or hardware component repairs (such as replacing physically broken terminal touchscreens).

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08

Smart TV & Home Entertainment Support

Most traditional IT companies won't touch home entertainment gear. We will. We come to your home or office, unbox the TV, get it on Wi-Fi, log you into every streaming app, link the soundbar, and make sure 4K streaming doesn't buffer. Samsung, LG, Sony, Hisense, TCL — we know them all.

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09

Data Recovery

Dropped the laptop? External drive making clicking noises? Photos gone after a Windows update? We handle logical data recovery from failed laptop HDDs and SSDs, external USB drives and SD cards on-site across Adelaide. We do not run a clean-room (so we don't open physically destroyed platter drives) — but the vast majority of 'dead drive' jobs are logical, file-system or controller failures we can recover from, often the same day. Quoted upfront. No fix · no fee.

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010

Smart Home, IoT & Ubiquiti UniFi

From a single smart doorbell at the front door to a full Ubiquiti UniFi Protect camera system across your warehouse — we plan, install and tune connected-home and small-business IoT properly. We're a Ubiquiti shop: we'll spec UniFi access points, UniFi Protect cameras and UniFi Access (door entry) and integrate them with your existing network. Also fluent in Google Home, Amazon Alexa and Apple HomeKit ecosystems.

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011

Business VoIP, Hosted PBX & Corporate Voice

We're the local on-site engineering partner for modern business communications. From replacing ageing copper PSTN/ISDN lines with SIP trunks, to deploying Hosted PBX platforms across staff laptops and mobiles, to configuring QoS on your firewall so calls never drop mid-sentence — we handle the physical, network-side work that cloud VoIP providers can't do remotely. Provider-agnostic: we work with 3CX, MyNetFone, Aircall, RingCentral, Microsoft Teams Calling and most major Australian SIP carriers.

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012

Data Cabling & Structured Wiring

Wi-Fi is great until you need real, lag-free, gigabit speed — for a workstation, a NAS, a UniFi access point or a hard-wired camera. We run new Cat6 and Cat6A cabling for both residential jobs (a single Ethernet run from the modem to the study) and commercial fit-outs (multi-drop patch panels, wall plates, structured cabling for SMB offices). Every termination is certified-tested before we leave.

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013

Hardware Firewalls — Ubiquiti & Watchguard

A consumer modem-router is not a firewall. For any Adelaide small business handling customer data, payments, or remote workers, a proper hardware firewall is the single biggest security uplift you can make. We design, supply, install and ongoing-manage two specific platforms: Ubiquiti UniFi (UDM, UDM Pro, Cloud Gateway) and Watchguard Firebox appliances. Both give you proper intrusion detection, content filtering, VPN for remote staff, and segmented guest Wi-Fi. We do not deploy Cisco Meraki.

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